We're hiring Jr. Technical Support Associates (Night Shift) on an urgent basis for the Surat location.
If you are interested and eligible then reply along with your updated resume to hr@anandsystems.com
About the Company
Established in 1998, it began on a small scale and has grown to become one of the leading companies in the hospitality industry. Today, we use our experience to assist hotels in 160 countries/regions. We offer full-featured hotel software that includes all the functions that are expected at a hotel front desk, back office, and additional POS stations such as restaurants and bars. Our focus has always been to give hoteliers with a complete one-stop solution for all their technical needs.
Job Profile :
l Provide Software support to Clients.
l Provide Software training to Clients.
l Attend in progress calls with Live chat
l Attend Voicemails
l Installation of Desktop and Cloud.
l Report bug issues to developers.
l Emails to clients.
Job Requirements :
l Good Command over the English language.
l Experienced Candidate worked in BPO/Call Center Preferred
l I.T/Software Knowledge required.
l Experience - 2 or More years.
l Willing to work in Night shifts.
Perks :
l 5 Days working.
l Competitive Salary!
l Yearly increments.
l 2 Lakh Medical insurance covered
l Birthday Gifts, Joining Gifts, Picnics, Events celebration.
l Award Recognition to Best Employees.
l Weekly snacks party.
l Company Lunch-Dinner functions.
l Vacation Time off
l Festival Leave.
l Benefits of various statutory compliance i.e PF, ESIC, Gratuity
l World-class infrastructure & Brilliant co-workers.
l Accelerated Career Growth.
l 2 Years Bond.
If you're a highly motivated and skilled Support Specialist with a passion for technology and customer service, we encourage you to apply for this exciting opportunity.